Shipping

At Shinzo Brand, we work to make every order simple and convenient. This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing

Orders are normally processed within 1–3 business days after payment confirmation. During new releases, promotions, holidays, or busy periods, processing may take additional time.

Shipping & Delivery

After processing, orders are shipped to the address provided at checkout.

Estimated delivery times:

  • USA: 5–10 business days
  • UK: 7–14 business days
  • Canada: 7–14 business days
  • International: 10–20 business days

Delivery times are estimates and may vary depending on the destination, carrier, weather, holidays, and other circumstances.

Shipping Charges

Shipping costs are calculated at checkout based on the delivery destination and available shipping method. Any applicable shipping offers will be shown before payment.

Order Tracking

Once your order has been shipped, tracking information may be sent to the email address provided during checkout. Tracking updates may take some time to appear after dispatch.

International Orders

International customers may be responsible for customs duties, import taxes, or other fees charged by their local authorities. These charges vary by country and are not included unless specifically stated at checkout.

Incorrect Address

Please check your shipping information carefully before placing your order. Shinzo Brand cannot be responsible for delays or failed delivery caused by an incorrect or incomplete address.

Delayed or Missing Orders

Occasional delays can happen because of carrier issues, customs, weather, holidays, or high shipping volumes. If your order is significantly delayed, please contact our support team with your order number.

Damaged Packages

If your package arrives damaged, contact us as soon as possible and provide photographs of the package and product so the issue can be reviewed.

Policy Updates

Shinzo Brand may update this Shipping Policy when necessary. Any changes will be published on this page.